FGB expands analytics capabilities in partnership with Oracle to enhance customer experience

Mobilk - FGB, one of the leading banks in the UAE, will implement Oracle’s Big Data and Business Analytics solutions as part of its ongoing efforts to offer customers a wide range of unique, competitive products to fit their banking needs and to help them in achieving their dreams. The announcement was made during the ongoing GITEX Technology Week event in Dubai.  

As part of the new collaboration, FGB has chosen a host of Oracle’s latest Big Data and Analytics solution components to sustain its leading position in the market with better customer profiling and customer 360 insights. These solutions include Oracle Big Data Discovery, Big Data Connectors, Big Data Appliance X5-2 and the Business Intelligence Suite. 

“As we move into the age of the millennial, the world of banking is being redefined. The pace of digital disruption continues to accelerate, as customers adopt new technologies and new players enter the market”, said Abdul Rahman Al Thehaiban, Senior Vice President - Tech, Middle East and Africa, Oracle. “Accurate advance prediction tools powered by big data analytics are important for financial institutions to explore new opportunities and make informed decisions. We are confident that with Oracle Big Data and Business Analytics, FGB will be able to analyze data from a variety of sources to anticipate changing customer behaviour and incorporate the best action into operational workflow”.