Ooredoo’s Digital Transformation Continues with Tecnotree as New Digital Billing Vendor

Mobilk - Continuing to pioneer the latest technologies and solutions, Ooredoo has signed an agreement with Finland-based digital business support system (BSS) provider Tecnotree, as vendor for its digital billing system. Based on microservices architecture and built on open-source software platforms, the system supports both traditional and digital offerings, providing a platform for high performance billing and revenue management functions, efficiently tracking usage and payment, and offering personalised billing for each and every subscriber. Ensuring a cost-effective and efficient way for customers to manage their bills, it’s part of Ooredoo’s mission to provide a state-of-the-art digital experience.

Dr. Ahmed Abdullah Al Abri, Chief Technology & Information Officer at Ooredoo, said, “The digitalisation of our billing system is the next major step in our digital transformation strategy, which most recently has included our Digital CRM, and our Single Rating Ericsson charging solution. By continuing to utilise new technologies we are laying the foundation for the next era of IT Architecture, while providing both our B2B and B2C customers with an excellent digital experience that both simplifies and enriches their lives.”

As a data experience leaders, Ooredoo continues to expand and enhance its offerings, providing innovative products and customer-centric services to its growing number of users. Supporting the unique needs of individuals and businesses across the Sultanate, it strives to increase the value of the Ooredoo brand, stay ahead of the competition, and cater to the ever-evolving needs of its customers.