TRA Attains ISO Certifications in Risk Management and Governance

Mobilk -  The Telecommunications Regulatory Authority (TRA) has attained two ISO certifications in the fields of Risk Management and Governance. H.E. Hamad Obaid Al Mansoori, TRA Director General, received the certificates from Mr. Ahmad Al-Khatib, General Manager of the British Standards Institution in the Middle East and North Africa (BSI).

TRA achievement of ISO Certification in Effective Governance Management Systems (BS 13500:2013) is the result of implementing the highest international standards in the field of corporate governance. Moreover, achieving ISO Certification in Risk Management (ISO 31000:2009) reflects TRAs excellence in improving operational efficiency through the application of preventive management to enhance customer confidence. The implementation of the Risk Management System ensures that losses are minimized, management system performance is improved, and flexibility and operational efficiency are increased in the performance of tasks and processes.

In this context, H.E. Hamad Obaid Al Mansoori, said: "TRA achievement of these certifications is the result of continuous work and effort by an integrated and coordinated team of TRA employees. TRA has been able to meet the requirements and guidelines of each standard, thus, we have been awarded the certification."

He noted that awarding these certifications to TRA enhances confidence in implementing best international practices, and increases operational efficiency in performance of tasks and processes. He said: "The achievement of these certificates will positively reflect on increasing the quality of services provided internally and externally. Additionally, it will enhance TRAs good reputation and increase awareness among employees of tasks, responsibilities and administrative requirements. Moreover, it will have a significant role in focusing on the customer and increasing mutual trust with other federal entities or service providers."
 

H.E. Al Mansoori emphasized that TRA achievement of ISO Certification in Risk Management (ISO 31000:2009) and ISO Certification in Effective Governance Management Systems (BS 13500:2013) is linked to the culture of excellence and leadership applied in TRA. He added: "In TRA, we believe that the implementation of management systems in various fields is one of the key elements for spreading the concepts of quality and excellence and increasing the employees culture at the corporate level to achieve performance leadership. The Governance Management System and the Risk Management have been implemented in TRA under the supervision of the Internal Audit & Risk Management Department."

TRA has already achieved many ISO certifications in the fields of Business Continuity, Quality Management, Environmental Management, Information Security Management, IT Service Management and Energy Management and Occupational Health & Safety.