Ooredoo Explores Ways to Enhance Innovation and Customer Experience with Officials in Dhofar

Mobilk - An executive team from Ooredoo, led by CEO Greg Young, met with H.E. Sayyid Mohammed bin Sultan Al Busaidi, Minister of State and Governor of Dhofar, and H.E. Sheikh Salem bin Auffait Al Shanfari, Chairman of Dhofar Municipality, to discuss Ooredoo’s role in enhancing the telecom infrastructure and customer experience within Oman’s southernmost Governorate. High on the agenda was Ooredoo’s recent technological upgrades which debuted in Salalah during the 2015 Tourism Festival, as well as its future expansion plans and social contributions.   

Greg Young said: “It was a great pleasure meeting Their Excellencies, the Governor of Dhofar and the Chairman and Deputy Chairman of Dhofar Municipality, as their constant support throughout the years has been instrumental in achieving our growth targets. In their respective capacities, they were able to shed light on new avenues of cooperation with Ooredoo and we are confident that together we will be able to deliver on our promise and continue contributing to the prosperity and development of the Sultanate.” 

The delegation visited the Salalah Tourism Festival grounds where the Ooredoo’s vibrant new stand was inaugurated under the auspices of H.E. Sheikh Salem bin Auffait Al Shanfari, Chairman of Dhofar Municipality. The prominently located stand has a number of innovative and interactive displays, including Ooredoo’s 4.5G network speed test, which was demonstrated by the CEO to His Excellency. The new 4.5G network has allowed customers to achieve speeds of up to 200 Mbps, which will provide a whole new online experience. Ooredoo’s plans are to drive the expansion of such services into remote communities and to date, the company has played a leading role in expanding telecommunication services areas outside the main cities. This next-generation technology promises to redefine customer experience across the country.  

Under the patronage of Eng. Abdul Qadir Bin Ahmed Al Haddad, Deputy Chairman of Dhofar Municipality, the executive team also opened the company’s new store in Sa’dah. Strategically selected to better serve the increasing number of residents in what has become one of Salalah’s up-and-coming residential areas, this new store will expand on Ooredoo’s retail presence as part of the Company’s ongoing investment in Salalah. 

Commenting on the company’s latest technological advances, Young said, “Our focus has always been to provide the fastest, most reliable and technologically innovative services in the Sultanate, and the introduction of the 4.5G not only meets those goals but will also transform the industry. This landmark solution is tailor made to meet the ever-increasing demand for higher Mbps and efficiency, delivering world-class network coverage anywhere, anytime.” 

More information on Ooredoo’s 36 stores, franchise locations, dealers and self-service machines can be found online on www.ooredoo.om.