Batelco Holds Workshop for its Key Customer Ahli United Bank

Mobilk - Batelco, Bahrain’s leading business communications provider held a workshop recently for one of its key customers, Ahli United Bank (AUB). This workshop is one of Batelco’s strategic key initiatives aimed at achieving improved experiences for its business customers with the aim of exceeding their expectations.

A number of solution based services that are considered crucial for a successful organisation were discussed and presented at the workshop, including Data Centre provisioning, Local & Global Data Development, IMaaS (Infrastructure Management as a Service), and CCTV (Closed Circuit Television). 

Batelco General Manager Enterprise Division Adel Daylami who attended the workshop extended Batelco’s appreciation to AUB for being one of Batelco’s key customers and for attending the workshop which provided opportunities for both organisations to build on their established relationship.

“The main goals of the workshop were to provide AUB representatives with an overview of Batelco’s latest products, services and solutions that are relevant to the banks needs and also to listen to their feedback regarding the bank’s experiences with our network,  after sales support,  products & services in addition to indentifying any issues they may have,” Mr. Daylami said.

As part of the workshop, the AUB representatives visited Batelco’s Customer Experience Centre which is a state-of-the-art facility designed and developed around the needs of customers giving them the opportunity to experience the latest innovative products and services offered by Batelco. The Centre features all of Batelco’s latest communication and ICT products, services and solutions in one convenient and modern location. Experienced consultants are on hand at the Centre to answer any questions and provide businesses with advice on the best solutions for their requirements.

Among the key products & services showcased at the Centre are Batelco Network Infrastructure, Data Center, Unified Commuications, Collaboration and Mobility solutions.  Also included are comprehensive Physical & IT Security Solutions, high speed data and internet connectivity along with all relevant management tools.

Batelco is committed to making continued efforts to build on the sound relationships it enjoys with leading Bahrain based enterprises, such as AUB. Furthermore, Batelco is committed to continuously upgrading its infrastructure while always remaining focussed on providing top quality services for business customers.