Ooredoo Launches Dedicated Call Centre for Fibre Customers

Mobilk - Empowering users in Oman to enjoy the internet even more, Ooredoo continues to provide Superfast Fibre customers with benefits from its call centre devoted exclusively to their needs. The recently opened contact centre has a full range of inbound and outbound call services, offering solid support to all callers. Ooredoo’s customer service champions are available 24/7 to answer customer enquiries , provide IT assistance, take or process orders. Customers can have any of their Superfast Fibre inquiries answered by simply dialling 1514.

Feras Al Sheikh, Director of Consumer Sales at Ooredoo, said, “When it comes to a service that exceeds expectations, our fibre customers can look no further than our dedicated call centre service. By dialling 1514 they can access a one-stop shop destination for any questions they have. Open every hour of every day, each of our customer service champions are ready to make sure subscribers get the most out of their fibre plans.”

Ooredoo’s Superfast Fibre plans comprise comprehensive, all-inclusive packages perfect for customers wanting added value and extensive benefits when connecting to a fibre network. Plans start at a highly affordable OMR 28 and allow users to connect to a fast and secure network, receive unlimited Ooredoo to Ooredoo fixed minutes, as well as uninterrupted and buffer-free internet.

The company’s fibre services cover a wide-range of areas in Muscat, including Al Hail, Al Khoud, Al Mabaila, Al Manuma, Al Seeb Jadida, Hayy Al Saruj, Sur Al Hadid, Wadi Al Luwami, Ras Al Hamra, the Tilal Complex, Al Ghubra Al Janubiyaa, Al Ghubra Al Shamaliya, and Al Athaiba Al Shamaliya, Darsait, Hamriya, Wadi Kabir, Wadi Adai, Madinat Al-Ilam , Al Qurum, Ruwi and Al Wataya. To view Ooredoo’s coverage map, or find out more about its products and services, head to www.ooredoo.om or call 1514.