Continues for Sim collection ongoing for another month from viva

VIVA number deliveries continue amidst massive public calls at its various branch offices starting Wednesday Dec. 3, as the Company announces the start of its commercial operation at two official ceremonies held in the morning and in the evening consecutively. The number delivery process continues till the first week of January- for five weeks,through the Company’s branch offices at shopping malls; such as the Marina Mall, Al Koot, Hall no. 8 at Kuwait International Fair Grounds in Mishrif and Saleel Resort in Jahra.

Meanwhile, VIVA CEO Najeeb Al-Awadi said that founding VIVA branch offices was based on careful consideration of the most easily accessible public sites to maintain active relation with the Company’s future clients, stressing that VIVA offices were located in public malls and shopping centers most frequented by the public.

He said that the offices were equipped with state-of-the-art technologies matching world standards, and that they had uniquely simple decorations setting off the Company’s transparency-oriented character. He also said that all offices were in full preparedness to meet clients requirements swiftly and easily, stressing that the number of current offices would be increased steadily - based on careful consideration - to meet the growing demand for the Company services.

Commenting on VIVA’s ‘Value prepaid service’ and ‘Monthly post paid service’, Al-Awadi said that clients were at liberty to choose either service upon receiptof their detailed numbers, adding that the sim card of new numbers was compatible with the new third generation G3.5., which was designed to provide roving services in more than 100 world countries. He pointed out that the charge per call made fromKuwait to any number on the STC network was equivalent to the cost of local call.

He added that the KD15 charge collected upon receipt of the sim card was the subscription rate for those who opted for the post paid service, and the account units for the prepaid cards. And that the first three months would be free of chargebeginning with the client’s receipt and activation of his number. At the end of this period, calling within VIVA network will be free of charge after the first five minutesof the call.

He explained that the balance can be recharged via the company’s website or through personal payment and transfer of the balance to another VIVA subscribernumber. Other services include caller ID, conferencing, call waiting, call holding, voice mail and call diversion, he said, adding that there was a life-time free subscription to the "Present" service, whereby clients would never miss a call.

Al-Awadi concluded by emphasizing that the impressive love people developed for VIVA, manifesting itself in the great public rush to reserve numbers, made VIVA all the more careful to meet clients’ needs and aspirations and spare no effort to further strengthen its relation with them based on cooperation, love and appreciation to serve the interests of both and to reflect the principle oftransparency and exquisite care for the customer, which VIVA had vowed to undertake.

17/12/2008