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Prepaid Roaming from sabafon

2010-01-07 - 11:29 GMT
Yemen Yemen


Prepaid Roaming from sabafon

Prepaid Roaming is a new service from Sabafon allows all SuperNaba subscribers to make calls, send and receive SMS using their own prepaid lines while being abroad.

What distinguishes this service is that roamers can be easily reached no matter where they are in the world. Moreover, no deposit neither subscription fees are needed.

FAQ

Is there a limit on the duration for Prepaid Roaming activation?
If I decide to have my Prepaid Roaming service cancelled while I am roaming overseas, will this be allowed?
If, in a certain country, a particular operator does not support the service, can I use Prepaid roaming with another operator in the same
Are there any subscription fees for Prepaid Roaming?
Is there a minimum balance I need to maintain for making, receiving calls or sending SMS?
How can I register for this service?
Will I be able to send & receive Text Messages when I am roaming?
How do I check my card balance when I am roaming? Is this service free or not?
How do I recharge while being abroad?
Is a postpaid subscriber able to transfer units to my account when I am roaming?
How can I make calls while roaming?
How can I ask for the Tariff?

Is there a limit on the duration for Prepaid Roaming activation?
No.


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If I decide to have my Prepaid Roaming service cancelled while I am roaming overseas, will this be allowed?
No. As the service is free of charge (no subscription fees), there is no need to cancel it.


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If, in a certain country, a particular operator does not support the service, can I use Prepaid roaming with another operator in the same country?
YES, as there is roaming agreement with those operators.

 

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Are there any subscription fees for Prepaid Roaming?
No


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Is there a minimum balance I need to maintain for making, receiving calls or sending SMS?
YES, there must be a credit balance to receive and make calls, & it depends on the operator tariff. However, you can receive SMS even if you don’t have units.

 

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How can I register for this service?
There is no need for registration as the service is 0given to all prepaid subscribers. Consequently, and as you have credit, you can use prepaid roaming the time you want.


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Will I be able to send & receive Text Messages when I am roaming?
Yes, if you have credit (for sending SMS)


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How do I check my card balance when I am roaming? Is this service free or not?
By dialing *102#
Yes, it is free


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How do I recharge while being abroad?
By dialing *101*scratch-card number #


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1. Is a postpaid subscriber able to transfer units to my account when I am roaming?
Yes, by dialing *123*phone number*the amount of units#

Example: *123*711 ×××××× *500#


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How can I make calls while roaming?
You can do that by following the dialing sequence:
*111*full international number# (no spaces), then press CALL button.

For example, you are in Jordan and want to call the Sabafon number 711311311 of your friend in Yemen. Just dial the following sequence:  *111* 0096 7711311311# and then press CALL button.
After that, a message will flash on your phone: "Please wait your request is being processed ". Then you will receive a return call within a few seconds.
Answer the RETURN CALL. Once you do that, you will be automatically connected to the person you want to call and will hear the ringing tone of the called person. If you got no answer, it means that your friend is not available.

Note:
Subscriber might not be able to make calls in some countries where the USSD is not activated; however, he’ will be still able to receive calls, send and receive SMS.


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How can I ask for the Tariff?
You can do that by sending “IRTP Country Name _ Operator Name” via SMS to 333
Example:
IRTP Jordan Mobilecom to 333
 

 





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