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Mobilk - Batelco, the Kingdom’s leading telecommunications services provider, is delighed to announce the launch of a very special new service aimed at enhancing customer lifestyle. Batelco’s new Smart Guide Service, available on new premium telephone number 101, provides detailed information on places and different activities in Bahrain such as Hotels, Restaurants, Airlines, Fitness Centres, Hospitals, Car Rentals and special events taking place in the Kingdom of Bahrain.
Additionally, Batelco Call Agents, who have been fully trained to handle the new Smart Guide Service, have the facility to guide customers to their desired destinations through an application built on Google Maps. The service is available seven days a week from 7am to 10pm in both English and Arabic and is the first service of its kind in Bahrain.
This new Service has been designed to enhance customer experience and to support customers’ evolving demands in line with their sophisticated requirements. Batelco’s 101 service is the place to call if you can’t find that romantic Italian restaurant for your wedding anniversary or if you are wondering which 5 star hotels have spa facilities. Even if you are lost in Muharraq and can’t find your way to Riffa Golf Club, Batelco 101 can help you find your way. The new service will be charged at 160 fills per minute.
Batelco Group General Manager Media Relations Ahmed Al Janahi said that Batelco takes a customer-centric approach in the development of all its products and services.
“Providing innovation and exemplary customer care combined with value for money continues to place Batelco at the forefront of the telecoms industry in Bahrain,” he added.