Zain SA launches Zain solutions for the business sector Package

Zain Saudi Arabia announced the launch of new and distinctive solutions under the slogan “Zain solutions for the business sector” targeting large corporations.  The new Package includes available and hybrid lines which are suited for the largest segment of the business sector: all types of large companies in the private sector, private institutions and governmental entities.  Zain Saudi Arabia took utmost care to ensure that this Package includes the latest in the world of mobile communications.

The new Package is characterized by its offer of a bundle of technical solutions for owners and officers of large private sector and government corporations wishing to avail their employees with mobile communications according to specific criteria and practical frameworks.  Through this new Package, the call expenses can be determined via the application of a low fee between the company’s or corporation’s lines within a private virtual network.  This allows subscribers to make voice or video calls and exchange messages by using short dedicated codes which consist of 3 or 4 numbers only, according to the client’s request, for each of these lines.  Moreover, the credit line and times when mobile phones can be used for company purposes can also be determined, whereby these can be scheduled through a call quality management issued for each line, whether local or international, and by establishing which numbers are allowed to be accessed.

“Zain solutions for the business sector” allows the creation of practical plans to manage employee mobile communications by offering many features and options, which increases the effectiveness of supervising related financial costs and expenses in a professional manner.

Zain Saudi Arabia has designed an advanced  communication program for “Zain solutions for the business sector” within its development of existing subscriber services processes, whereby each corporate  will have a dedicated customer care employee to follow up on its directions , in an effort to raise the level of service quality and ascertain that it reaches the highest possible level.

In addition, “Zain solutions for the business sector” will enjoy several features during international roaming within the countries where there is a unified network service, allowing people to receive calls from all Zain Saudi Arabia subscribers without any additional fees.  Also call charges will be according to the local tariffs applicable in the country the subscribers are visiting.  Subscribers can also use standardized charging cards within all countries and can contact the customer service call center in their country free of charge.  Zain Saudi Arabia has assigned a special number to receive calls from Zain Saudi Arabia subscribers of “Zain solutions for the business sector” to care for their needs and communicate with them directly, aiming to reach the highest level of service quality.

Engineer Ismail Fikri, Operational CEO at Zain Saudi Arabia, emphasized that Zain Saudi Arabia’s aim through the launch of this unique service is to raise the operational efficiency of large private establishments within the business sector and facilitate their tasks, which guarantees the achievement of the highest required performance and quality levels, by adopting adequate technical applications and solutions from the point of view of performance and cost.
 
He added: The launch of the “Zain solutions for the business sector” Package falls within  Zain Saudi Arabia’s attention to satisfy the requirements and needs of all its subscribers from all sectors and categories, including the large corporations  in the business sector, which is considered one of the main engines of the national development path.  He further indicated that the availability of up to date technical solutions and modern applications contribute towards the increase in the level of needed flexibility for social and institutional development and prosperity.

Fikri remarked that “Zain solutions for the business sector” Package aims at encouraging  teamwork within corporations and government entities at the lowest cost, which guarantees that work is completed as required.

The Operational CEO at Zain Saudi Arabia expects that this new Package will be favorably accepted by the large companies and private and public corporations within the business sector given the real added value of this Package in addition to the positive response from the entire business sector.

Zain Saudi Arabia has established a sales unit dedicated to the business sector in order to communicate with its subscribers within the companies and private and public corporations without the need for the subscriber to go to Zain Saudi Arabia’s points of sale.  A complete workforce has been trained to undertake this important job as best as possible.  Zain Saudi Arabia subscribers from the business sector will also be able to communicate with the customer service center and obtain additional information through dedicated numbers by simply calling number 14477 from any Zain Saudi Arabia mobile phone or on number 0590014477 from any other phone.

22/06/2009