Qtel Goes Green by stopping Paper Bills

Innovative Ebill Means the End of Paper Bills for Qtel Customers

From the 22nd of December Qtel residential customers will no longer receive paper bills for their Post Paid services. As part of Qtel’s commitment to the environment it has now transferred all remaining paper bill customers onto the paperless option. 

 

Through the elimination of paper billing, Qtel will reduce its use of paper considerably while also cutting back on other resources such as manpower and energy. 

 

The switch to paperless billing is part of the Qtel Group’s ongoing environmental initiatives. In 2010 Qtel launched a successful e-waste recycling programme,

 

 

equipping Qtel stores across Qatar with recycling boxes allowing customers that wish to recycle their old phones the opportunity to do so. This has helped reduce the level of electronic waste in Qatar.

 

The Ebill service that was launched in early July this year is helping to create a greener future for Qatar in line with Qtel’s CSR initiative, “For Qatar, Hand in Hand.” Over 100,000 customers have already moved their accounts to Ebill, supporting this green initiative in a big way.

 

The Ebill service sends a secure PDF to customers email address and eliminates the need for a paper bill.

 

For customers wishing to sign up for Ebill they can:

• Send a free SMS from your Shahry number you wish to switch with “EB<space>email ID<space>QID Number” (e.g. EB ahmed@myemail.com 123456789) to 114, receive a verification message of the email ID supplied, and be immediately switched to Ebill upon confirmation.
• Select the Ebill option and provide your email ID in your Account Page on the eQtel website.
• Call 111 and provide your Qatar ID details.
• Switch over in Qtel Shops across the country.
• Simply visit www.qtel.qa, login and move all your accounts to Ebill at once.

 

Paper bills will still be available after 22 December, but customers will be charged a fee of QR5 per bill to continue receiving them. These funds will be re-invested into Qtel’s pioneering e-Waste Recycling programme, which offers a convenient disposal point for unwanted electronic goods in Qatar. 

 

To subscribe back to Paper Bill you can:

 

Visit eQtel, login and select the Paper Bill option for the account you wish to receive a Paper Bill.

Call 111 or visit any Qtel Shop

For a Detailed Paper Bill send an SMS to 114 from your Shahry mobile with the text “EB<space>DPB< space> QID No”

For a Summary Paper Bill send an SMS to 114 from your Shahry mobile with the text “EB<space>SPB< space> QID No”

Paper Bill subscriptions will automatically expire after 6 months and you will need to re-subscribe to continue to receive the paper bill of your choice.

 

More details can be found at www.qtel.qa.